For EOTAS families in Cornwall

Your direct payment budget, without the paperwork panic

Zappsy helps you manage your child's EOTAS direct payment budget. Snap receipts, log mileage, see what is left, and message your coordinator, all in one calm place.

  • Built with Cornwall families in mind
  • Invitation only, set up by your coordinator
  • Your family's data stays yours

Everything in one calm place

Managing a direct payment budget means receipts, statements, mileage, and questions. Zappsy keeps all of it together, so nothing lives in a shoebox or a search through old emails.

Snap a receipt, we do the typing

Take a photo of a receipt and Zappsy picks up the date and amount where it can, so you are not typing numbers in at the kitchen table.

Statements kept tidy

Upload your monthly bank statements as photos or PDFs. They are filed by month, so nothing gets lost down the back of an email.

See what is left, at a glance

Your budget for the term, what has been spent, and what remains, shown clearly with no spreadsheets required.

Mileage worked out for you

Log trips to sessions and appointments with a start and end postcode. Zappsy works out the distance and keeps the record for you.

Message your coordinator

Questions about a receipt or a payment go straight to your coordinator inside the app, so everything stays in one thread.

Private by design

Your records are encrypted, and the database itself makes sure your family can only ever see your own information.

How it works

Four small habits, and the end-of-term reconciliation takes care of itself.

  1. Your budget lives in Zappsy

    Your coordinator sets up your family account with your direct payment budget already in place. Nothing for you to configure.

  2. Send things in as you go

    Snap receipts and log mileage when they happen, in under a minute. Little and often beats a shoebox in March.

  3. Watch your budget update

    Every receipt and trip updates your running total, so you always know where you stand this term.

  4. Your coordinator reviews it

    Your coordinator sees what you send in and marks it as looked at. If there is a question, they message you in the app.

No red pens here

Zappsy deliberately avoids pass-or-fail traffic lights. Each status has its own calm colour, and a question is just a conversation, not a black mark.

You are managing public money for your child, and Zappsy never treats that like a test you might fail. Everything you send in simply moves calmly through these stages.

  • PendingWith your coordinator, waiting to be looked at.
  • ApprovedLooked at and all in order.
  • QuestionYour coordinator has a question. A chat, not a telling off.
  • PaidReconciled and done. Nothing more to do.

Getting started

Zappsy is invitation only, because it manages real council budgets. Here is how a family joins.

Your coordinator invites you

If your family receives an EOTAS direct payment, your coordinator sets up your account. You cannot sign up on your own, and that is deliberate: it keeps the scheme secure.

Download the app

Zappsy for families is on the Apple App Store now, with Google Play to follow. Download it once you have your invitation.

Sign in and go

Sign in with the details from your invitation. Your budget is already set up and waiting for you.

Download the family app

On the Apple App Store now, with Google Play to follow shortly. Remember, you will need an invitation from your coordinator to sign in.

Get it on Google PlayDownload on the App Store

Not part of the scheme yet, or not sure who your coordinator is? Get in touch and we will point you to the right person. hello@zappsy.co.uk

Questions families ask

Straight answers to the things parents usually want to know first.

Does Zappsy cost my family anything?

No. Zappsy is provided as part of how your EOTAS direct payment scheme is administered. There is nothing for families to pay.

Who can see my family's information?

Only you, your coordinator, and the small Kernow team who administer the scheme. Other families can never see your records, and we never sell data or use it for advertising. The privacy policy explains this in full.

What if I make a mistake on a receipt or a trip?

Nothing bad happens. Your coordinator will simply message you in the app to sort it out. Zappsy is there to help you get it right, not to catch you out.

Do I need to be good with technology?

If you can take a photo on your phone, you can use Zappsy. Everything is one step at a time, with large clear text, and your coordinator can help you get set up.

Can I still use paper receipts?

Yes, keep them if you like. Zappsy works from photos of your receipts, so the paper original can stay in a drawer as a backup.

Who is behind Zappsy

From Kernow Accountancy

Zappsy is owned and operated by Kernow Accountancy Ltd, the Cornwall accountancy practice that administers EOTAS direct payment budgets alongside Cornwall Council. The app is built by Fourteen Seed. Real people, in Cornwall, who you can actually get hold of.

Kernow House, Water-Ma-Trout, Helston, Cornwall, TR13 0LW01326 377104Visit kernow.ltd

Get in touch

Questions about Zappsy, joining the scheme, or your account? Email us and a real person will reply as soon as they can.

Email hello@zappsy.co.uk

Questions about your budget itself are best answered by your council coordinator, who manages the scheme.