Support
We are here to help, and you do not need to be signed in to reach us.
Email us
hello@zappsy.co.uk for anything about the app or your account.
Budget questions
Questions about your budget itself go to your council coordinator, who manages the scheme.
Delete your account
See the account deletion page for how, and what happens.
Getting help with the app
If you have a question about using Zappsy, or something is not working as you expect, email us at hello@zappsy.co.uk and a real person will get back to you as soon as they can. It helps if you tell us what you were trying to do and what happened instead. Never include your password in an email.
You can also call Kernow Accountancy Ltd on 01326 377104 during office hours.
Joining the scheme
Zappsy is invitation only. Your coordinator sets up your family account, and you cannot sign up on your own. If you receive an EOTAS direct payment and want to use Zappsy, speak to your coordinator, or email us and we will point you to the right person.
Your information
How we look after your information is set out in our privacy policy, and the terms for using Zappsy are in our terms of use. To ask for your account and information to be deleted, use our account deletion page. You do not need to be signed in for any of these.